Well, my laptop came today. The power jack was loose, so they tightened it, dusted the fan, updated the BIOS, checked it, cleared it, and shipped it back.

Problem is, sometime between the time it was tested and when I got it today, it was damaged. I got it, and the machine didn’t power up correctly, the LCD screen was dead, the WiFi modem won’t power up, and the metal casing around the USB jack on the side of the computer is visibly bent.

So, I get to ship it back to Toshiba. They apologized profusely and are putting a rush order on this 2nd repair. My best guess is that either a) the technician damaged it when he put the machine back together; or b) it was damaged in shipping. No way to tell.

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